Price Match Guarantee
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower advertised price on an identical item prior to making your purchase, please let us know and we will happily match it. We want you to feel confident that you are getting the absolute best value for your investment.
Our 100% Price Guarantee has strict limitations to protect brand value:
- You must contact our customer support team to request a price match prior to placing your order.
- The competitor must be an officially authorized online retailer for the product in question.
- The website cannot be a discounter, liquidator, or auction website (such as eBay, Overstock, Wayfair, or Amazon marketplaces).
- The competitor must be a purely online store; they may not maintain physical retail warehouse or brick-and-mortar storefront locations.
- The item must be the exact same brand, model, size, color, configuration, and heater package, and must currently be in stock on the competitor's website.
- The Price Match Guarantee evaluates the final out-of-pocket cost. It includes the base product price and all freight shipping charges, but excludes sales tax.
- Promotions such as rebates, clearance sales, liquidations, and "buy one, get one free" offers are not eligible for price matching.
- We strictly adhere to our manufacturers' Minimum Advertised Price (MAP) guidelines. We will never honor a price match that violates a manufacturer's legally mandated MAP pricing tier. We reserve the right to decline any price match request that undercuts brand equity.
Contact Information:-
If you have any questions regarding our policies, please contact us at support@soulretreatsaunas.com