Solstice Octagonal Outdoor Sauna House - Full Spectrum & Carbon Heaters
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- Price: $14,995.00 USD
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- Sale price
- Price: $14,995.00 USD
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Estimated Arrival: Between Nov 18 and Nov 25. UK
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PRODUCT DESCRIPTION
Solstice Octagonal Outdoor Sauna House
Iconic Octagonal Architecture with Pitched Roof
The Solstice's defining feature is its true octagonal structure — eight equal solid wood panels rising to a central pitched roof that channels condensation away from the interior and creates a soaring, cathedral-like sense of space within. The octagonal form is not merely aesthetic; it distributes heat with exceptional evenness across the entire interior, eliminating the cold corners and uneven heat distribution common in rectangular cabins. Every seat in the Solstice receives the same quality of warmth, making it ideal for shared social wellness sessions. From the outside, the Solstice is a genuine garden landmark — a structure that commands attention and transforms any outdoor space into a premium wellness destination.
Dual Heating: Full Spectrum & Carbon Panel
The Solstice is powered by a sophisticated dual heating system combining two of the most effective infrared technologies available:
- Full Spectrum Infrared Heaters — Emit near, mid, and far infrared wavelengths simultaneously, providing the most comprehensive infrared coverage available. Near infrared supports skin rejuvenation and surface circulation; mid infrared penetrates deeper into soft tissue for pain relief and recovery; far infrared reaches deepest of all, promoting detoxification, cardiovascular conditioning, and profound muscular release.
- Carbon Panel Infrared Heaters — Deliver a broad, even far infrared wavelength at a comfortable surface temperature, distributing gentle therapeutic heat evenly across the entire cabin interior. Carbon panels are particularly effective in an octagonal layout, ensuring consistent warmth reaches every seat at every angle.
The system also supports wet steam function, allowing you to add moisture to the cabin for a more traditional, humid sauna experience whenever desired.
4-Person Capacity: Social Wellness by Design
The Solstice is generously proportioned to seat 4 people in comfort — making it the ideal centrepiece for shared wellness rituals with family, friends, or guests. Its octagonal layout positions every seat facing inward toward the centre, creating a naturally social, convivial atmosphere that encourages conversation and connection — a stark contrast to the rigid, linear seating of conventional rectangular saunas.
Premium Wooden Door Handle & 8mm Tempered Glass
The Solstice's entrance features a beautifully crafted natural wooden door handle — warm, tactile, and perfectly in keeping with the organic aesthetic of the structure. The door itself incorporates 8mm heavy-duty tempered safety glass, providing a robust heat seal, full structural safety, and a clear view of the glowing interior from outside. The wooden handle stays cool to the touch even at full operating temperature, providing a safe and satisfying grip at every entry.
Premium Solid Wood: Canadian Hemlock
Key Wellness Benefits
- Full Spectrum Recovery — Near, mid, and far infrared wavelengths work simultaneously to address skin health, soft tissue recovery, and deep cellular detoxification in a single session
- Social Wellness — 4-person octagonal seating creates a shared, convivial wellness ritual ideal for couples, families, and guests
- Outdoor Detoxification — Combine the detoxifying power of infrared heat with the restorative benefits of fresh outdoor air for a uniquely revitalising experience
- Cardiovascular Conditioning — Regular infrared sessions improve circulation, reduce blood pressure, and strengthen long-term cardiovascular health
- Stress Relief & Mental Restoration — The combination of heat, natural wood surroundings, and open-air environment creates a profoundly calming, restorative atmosphere
- Wet Steam Flexibility — Add moisture for a traditional humid sauna experience or use in dry infrared mode — the Solstice adapts to your preference
Technical Specifications
| Feature | Specification |
|---|---|
| Sauna Type | Outdoor Octagonal Sauna House — Wet Steam & Far Infrared |
| Shape | True Octagonal with Pitched Roof |
| Wood Material | Solid Canadian Hemlock |
| Heating System | Full Spectrum Infrared + Carbon Panel Infrared (Dual) |
| Steam Function | Wet Steam Capable |
| Capacity | 4 Person |
| Dimensions | 1500 x 630 x 1230 x 630 x 1500mm / 2450mm Height |
| Voltage | 220V |
| Glass | 8mm Heavy-Duty Tempered Safety Glass |
| Door Handle | Natural Wooden Handle |
| Packaging | Protective Wooden Box Crating |
Shipping & Delivery
The Solstice Octagonal Outdoor Sauna House ships securely in a protective wooden box crate via LTL (Less-Than-Truckload) Freight.
- Curbside Liftgate Service — Included at no extra cost, delivered to the edge of your driveway or curb
- Delivery Appointment — The freight carrier will contact you to schedule a dedicated delivery window. Please ensure a valid phone number is provided at checkout
- Assembly Required — Ships flat-packed with clear step-by-step panel assembly instructions for straightforward installation
Contact us for installation guidance and aftercare support.
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About Our Policies
Price Match
- You must contact our customer support team to request a price match prior to placing your order.
- The competitor must be an officially authorized online retailer for the product in question.
- The website cannot be a discounter, liquidator, or auction website (such as eBay, Overstock, Wayfair, or Amazon marketplaces).
- The competitor must be a purely online store; they may not maintain physical retail warehouse or brick-and-mortar storefront locations.
- The item must be the exact same brand, model, size, color, configuration, and heater package, and must currently be in stock on the competitor's website.
- The Price Match Guarantee evaluates the final out-of-pocket cost. It includes the base product price and all freight shipping charges, but excludes sales tax.
- Promotions such as rebates, clearance sales, liquidations, and "buy one, get one free" offers are not eligible for price matching.
- We strictly adhere to our manufacturers' Minimum Advertised Price (MAP) guidelines. We will never honor a price match that violates a manufacturer's legally mandated MAP pricing tier. We reserve the right to decline any price match request that undercuts brand equity.
Contact Information:-
If you have any questions regarding our policies, please contact us at support@soulretreatsaunas.com
© 2026 Soul Retreat Saunas. All rights reserved. Soul Retreat Saunas is a registered DBA of NHM Wellness Solutions LLC.
Shipping
Shipping & Freight Delivery Policy
At Soul Retreat Saunas, we understand that purchasing a premium sauna is a significant investment in your wellness journey. Because our saunas are premium, high-quality, and heavy items, they cannot be shipped via standard small-parcel carriers (like UPS or FedEx). Instead, they are shipped securely via LTL (Less-Than-Truckload) Freight and include Curbside Liftgate Delivery at no extra cost to ensure a safe arrival.
Shipping Coverage Area
We ship exclusively to physical addresses within the continental United States. At this time, we do not ship to Alaska, Hawaii, U.S. territories, P.O. Boxes, or international destinations.
Order Processing & Pre-Shipment Verification
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Ready-Built & Flat-Packed Kits: Standard stock units are processed and prepared for freight shipment within 3–5 business days.
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Special Orders & Out-of-Stock Items: If a specific model or heater package is temporarily out of stock, production lead times may vary between 2 to 8 weeks depending on the manufacturer. Your estimated shipping timeline will be communicated promptly upon order confirmation.
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Supplier Welcome Call: To ensure your absolute success and a seamless delivery, our premier manufacturing partners prefer to call you directly prior to shipping to share tracking details and confirm delivery expectations.
What to Expect on Delivery Day
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Delivery Appointment Required: Once your sauna arrives at the local freight terminal near your home, the carrier will call you directly using the phone number provided at checkout to schedule a specific delivery window.
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Curbside Liftgate Service: The delivery driver will bring the freight to the end of the commercial delivery truck, place it onto a motorized liftgate, and lower the pallet down to the curb or the edge of your driveway at ground level.
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Driver Limitations: Freight drivers are legally and structurally restricted from moving the pallet up steep driveways, into your garage, or inside your home or facility. Maneuvering the boxes from the curb to your desired assembly location is the customer’s responsibility. Please ensure you have assistance available on delivery day.
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Delivery Truck Access: Delivery trucks are large, full-sized commercial vehicles (such as 18-wheelers). If your address is on a narrow street, a steep hill, or has low-hanging trees that a semi-truck cannot physically access, please contact our support team before ordering so we can coordinate alternative delivery options with the carrier.
Freight Damage & Inspection Policy
Our manufacturing partners crate and pack our luxury saunas to the highest standards on wooden pallets. However, due to the immense size and weight of these units, freight damage can occasionally occur. If your sauna arrives damaged by the freight carrier, you will not be penalized—but you must follow our mandatory inspection protocol to ensure the carrier's insurance covers the claim.
Mandatory 3-Step Inspection Checklist
Before signing the driver's delivery receipt or allowing the truck to leave, you must perform a quick visual inspection:
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Count the Boxes: Count the physical items to ensure the total number of boxes matches the exact number listed on the driver's delivery receipt.
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Examine the Packaging: Inspect all sides of the shipment for external damage (e.g., torn shrink wrap, crushed box corners, punctured cardboard, or broken wooden pallets).
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Note the Paperwork: If you notice any signs of damage, wear, or missing items, you must write "DAMAGED UPON ARRIVAL" clearly on the driver’s paper or electronic Bill of Lading (BOL) before signing it. Be specific (e.g., "Box 2 crushed, 1 pallet broken").
Severe Damage Protocol
If the shipment arrives heavily compromised or completely destroyed:
- Write "Refused Due to Severe Damage" on the BOL.
- Refuse the delivery entirely so the carrier returns it directly to the manufacturer.
- Take photos and notify our support team within 24 hours so we can rapidly ship out a replacement unit.
Concealed Damage & Missing Components
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48-Hour Deadline: Once you accept the delivery, you have exactly 48 hours to fully unpack all boxes and check for hidden structural damage or missing components.
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Our Guarantee: If you note damage on the BOL and send photos to support@soulretreatsaunas.com within 24 hours, we will immediately ship out replacement parts or a completely new sauna at zero additional cost to you. Reports made outside this window fall outside carrier insurance guidelines and may incur out-of-pocket replacement costs.
Contact Information:-
We appreciate your trust in Soul Retreat Saunas and are committed to delivering both exceptional products and a dependable customer experience from order to delivery.
If you have any questions about your order, shipping, or delivery, our customer support team is here to help; please contact us at support@soulretreatsaunas.com
© 2026 Soul Retreat Saunas. All rights reserved. Soul Retreat Saunas is a registered DBA of NHM Wellness Solutions LLC.
Financing
Flexible Financing Available
We know that investing in your wellness is a big decision, which is why we offer flexible financing options to make your dream sauna more accessible.
If you'd like to find out more or discuss your options, please contact us at support@soulretreatsaunas.com
© 2026 Soul Retreat Saunas. All rights reserved. Soul Retreat Saunas is a registered DBA of NHM Wellness Solutions LLC.
Exchanges/Returns
Because our saunas are high-ticket, heavy-freight items, our return and cancellation policies strictly align with our manufacturers’ operational guidelines. Please carefully measure your designated space and verify your residential electrical capacity with a certified electrician prior to ordering.
Order Cancellations
- Within 24 Hours: You may cancel your order for a full refund within 24 hours of purchase.
- Prior to Shipment: If an order is canceled after the initial 24 hours (processed or packed) but before it physically leaves the warehouse, a $100 administrative processing fee will apply to cover merchant credit card fees and restocking logistics.
- In-Transit Cancellations: Once the sauna has physically left the warehouse on a freight truck, the order cannot be canceled. If you wish to cancel an order that is already in transit, it will be treated as a standard return. You will be responsible for all original outbound freight shipping charges incurred by us, as well as the return freight shipping charges.
Returns Policy
If you need to return your sauna due to buyer's remorse or a change of mind, the return must strictly adhere to the following rules:
- Return Window: You must notify our customer support team at support@soulretreatsaunas.com within 30 days of receiving your delivery to request a Return Merchandise Authorization (RMA). Returns sent without an authorized RMA will be refused.
- Condition of Item: To be eligible for a return, the sauna must be completely unused, un-assembled, and in its original, unopened packaging/crates secured on the original wooden pallet.
- Exclusions: We cannot accept returns on any sauna kit that has been partially or fully assembled, wired, or used. Custom-built or bespoke saunas are entirely non-returnable.
- Return Shipping Costs: While outbound shipping is free to the customer at checkout, the actual freight shipping costs incurred by us to ship the sauna to you are non-refundable and will be deducted from your refund. The customer is solely responsible for arranging and paying for the return LTL freight shipping.
- Restocking Fee: All approved returns are subject to a 15% to 25% restocking fee (exact rate determined by the specific manufacturer) to cover professional warehouse inspection, logging, and repackaging costs. This fee will be deducted directly from your final refund.
Our Commitment to You
We believe purchasing a premium sauna should come with confidence and peace of mind. Our team is committed to providing responsive support, clear communication, and fair solutions throughout the returns and exchanges process.
Contact Information:-
If you have any questions regarding our policies, please contact us at support@soulretreatsaunas.com
© 2026 Soul Retreat Saunas. All rights reserved. Soul Retreat Saunas is a registered DBA of NHM Wellness Solutions LLC.